ECP, INC. RECEIVES DEALER?S CHOICE AWARD FOR 2018

ECP, Inc. (Entire Car Protection), the manufacturer of Auto Armor, Elite and The Protector brands of appearance protection products and the revolutionary patent pending Nano-Diamond Ceramic vehicle exterior protection is happy to announce it has earned the Gold award for F&I Products in Auto Dealer Today’s 2018 Dealer’s Choice Awards.

DEALER?S SPOT DELIVERY PRACTICES CHALLENGED By Thomas B. Hudson

What does your spot delivery language say? When was it drafted, and by whom? If it wasn’t recently drafted or reviewed by counsel knowledgeable about consumer protection laws, with the recommendations of the AGs in mind, it’s time to schedule another lunch with your lawyer.

WHO IS SELLING WHOM?

WHO IS SELLING WHOM? The F&I process enjoys a 100 percent closing ratio. The question is: Who is selling to whom? Is the finance professional selling the customer or is the customer selling the F&I professional? It is an easy puzzle to solve, simply review your daily production reports. If your production has slipped, then […]

IT?S HARD TO SHAKE THE DEAL

IT?S HARD TO SHAKE THE DEAL You need to listen to the customer and sell the values of the product. In the retail automobile business, that seems more important now than ever. But as we dig and claw our way back from the recession and see sales volume increasing every month, an ugly part of […]