First Innovations provides a complete suite of programs and software designed to ensure the maximum performance and success of your dealership personnel and departments.

  • Web Based/Fully DMS integrated electronic F&I Menu Program
  • Web Based/Fully DMS integrated electronic Variable Operations Reporting
  • Web Based F&I Management Logs
  • Web Based VSC contract administration: enter, pay, claims, cancellations
  • Web Based Credit Insurance administration:  enter, pay, cancellations
  • Web Based GAP Insurance/Waiver administration: enter, pay, cancellations
  • Web Based Used Vehicle Certification Program Administration
  • Web Based Limited Warranty Administration Program
  • Web Based Forms ordering, retrieval and printing
  • Web Based Dealership Compliance and Legality Program
  • Online Video Training
  • Electronic transmittal creation and submission of all products
  • Electronic service contract rating and administration.  VSCOnline is a state-of-the-art internet-based vehicle service contract and claims  management program. VSCOnline provides fast and accurate contract issuance. When utilizing VSCOnline, dealers can register customers’ vehicle service contracts immediately. All contracts are accurately rated using the vehicle identification number and vehicle mileage. Registration pages can be printed directly from VSCOnline (by request), ensuring coverage accuracy for the customer. VSCOnline also provides the perfect reporting method for the vehicle service contracts issued. Transmittals are produced directly from VSCOnline, selected contracts are batched, each contract in the batch is listed, and the total amount for the batch is calculated automatically.
  • VSC Claims Online—VSCOnline can be used to file claims and access contract and claims information.  Claims Inquiry – Look up claims, past and present, knowing immediately where the claim stands, and when payment was made and for how much.
  • Access service providers
  • View Training Videos
  • Order Supplies and Download forms



ECP, Inc. (Entire Car Protection), the manufacturer of Auto Armor, Elite and The Protector brands of appearance protection products and the revolutionary patent pending Nano-Diamond Ceramic vehicle exterior protection is happy to announce it has earned the Gold award for F&I Products in Auto Dealer Today’s 2018 Dealer’s Choice Awards.

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All our training programs are instructed by top “retail” experienced professionals. Rather than mere textbook recital, our training programs relate as well as demonstrate to those in attendance.