Fixed Operations
It is essential that Parts and Service departments maximize their productivity and income potential in today’s dealerships. Some of the areas covered during our Fixed Operations training are:
- How to accurately measure true production of a service department
- Inadequate shop loading
- Misuse of appointment systems
- Improper work distribution
- Identifying Labor Mix
- Identifying Effective Billing Rate per service advisor
- Customer Loyalty Retention Programs
- Forecasting
- Financial Statement Evaluation
- Efficiency Reports
- Aged Open Invoice Reports
- Pricing parts and labor
- Job Pricing
- Staffing
- Advertising
- And many other areas of concern and opportunity
