It is essential that Parts and Service departments maximize their productivity and income potential in today’s dealerships.  Some of the areas covered during our Fixed Operations training are:

• How to accurately measure true production of a service department
• Inadequate shop loading
• Misuse of appointment systems
• Improper work distribution
• Identifying Labor Mix
• Identifying Effective Billing Rate per service advisor
• Customer Loyalty Retention Programs
• Forecasting
• Financial Statement Evaluation
• Efficiency Reports
• Aged Open Invoice Reports
• Pricing parts and labor
• Job Pricing
• Staffing
• Advertising
• And many other areas of concern and opportunity