NEWS & EVENTS
First Innovations continuously provides current and important news and events information covering all aspects of the automotive industry. From sales, inventory management, compliance, industry trends, breaking news, improvement, and many other valuable information to ensure you and your personnel stay current and informed.
Operating The Best F&I Department Means Never Using The Word Best
OPERATING THE BEST F&I DEPARTMENT MEANS NEVER USING THE WORD BEST Next to, did I get approved?, the second-most commonly asked customer question is, is
10 dos and don’ts for online credit apps
10 DOS AND DON?TS FOR ONLINE CREDIT APPS Before the Internet became a car sales tool, compliance with the Fair Credit Reporting Act was clear
CLASS ACTION LAWSUIT TRAPS
CLASS ACTION LAWSUIT TRAPS With class action lawsuits, a minor oversight repeated across multiple customers can easily grow into a big source of risk and
DEALERSHIP WORST PRACTICES by Thomas Hudson
DEALERSHIP WORST PRACTICES BY THOMAS HUDSON You hear the phrase ?best practices? at conferences and 20 Group meetings to describe things that dealers do that
7 REASONS TO BUY GAP FROM A DEALERSHIP
7 REASONS TO BUY GAP FROM A DEALERSHIP When you offer customers a GAP policy, how do you respond if they say they have GAP
All our training programs are instructed by top “retail” experienced professionals. Rather than mere textbook recital, our training programs relate as well as demonstrate to those in attendance.